ACAS Report 2008/2009

David Reid
5th Aug 2009

Recently, ACAS published its Annual Report for the year ending 31 March 2009. The report comments on all ACAS activities and provides their annual accounts for year ending 31 March 2009.

Team of employment law specialists


There are a number of important findings contained within the report relating to ACAS’ core activities. Of particular interest are the statistics in relation to telephone calls to the ACAS helpline and the breakdown of individual disputes received for conciliation from the Employment Tribunal. In this update we reproduce two tables from the report, draw some inferences from the information and provide comment.


You can access the 88 page ACAS report by clicking here.


Among the key findings of the report are:

  • The total number of claims passed to ACAS for conciliation fell from 151,249 to 138,535, a decrease of about 8%;
  • From April 2008 to March 2009 the ACAS helpline answered 726,306 calls.
  • There has been a rise of 29% in the number of claims citing unfair dismissal as the main ground of complaint; and
  • There has been a rise of 36% in the number of claims citing redundancy pay as the main ground of complaint.

The increase in the last two figures is not surprising in our view given the current recession.

Share this with
Cookies on our website:
This website uses cookies.
I'm OK with this Cookie Settings ?